Shipping is charged at a rate of $8 per order (1 item) plus $2 for each subsequent item. These costs are Australia wide.

If you would like shipping costs for overseas, please contact us for a quote at info@purplemonkee.com.au

Goods will be despatched within 7-10 working days. During peak periods there may be a delay in dispatching orders, and we thank you for your patience.

Delivery
Goods sold by us are shipped within Victoria via courier or Australia Post, and within the others states of Australia via Australia Post. Goods delivered overseas sold by us are sent by standard airmail. The delivery time for each order is based on the Shipping time. Shipping time varies from area to area, and can be anywhere up to 7 working days within Australia and 2 - 4 weeks to the USA.

Any orders sent overseas delayed in customs must be dealt with by the purchaser residing in the relevant country, and any fees or charges incurred through customs are the responsibility of the purchaser.

Returns Policy

We understand that buying products online is still new to many customers, therefore, we want to make it as easy as possible, by offering you an exchange or full refund (excluding postage) on any product that may be the wrong colour, fit, or simply is not what you wanted. Simply contact us on 0412 148 330, and return the product in new condition, within 14 days, with the return form.

We hope you find some great items, and some greater savings on our online store, and look forward to you shopping with us.

If you have any queries, please contact us by email on: info@purplemonkee.com.au